CloudAmp Campaign Tracker Demo

The CloudAmp Campaign Tracker makes your life easier as a marketing or sales professional, by giving you the data you need to improve your advertising, right in Salesforce.

It works inside your Leads and Contacts in Salesforce Sales Cloud, but it can also work with Marketing Cloud, or external marketing automation systems that are connected to Salesforce.

You’ll get the data you need to drive more pipeline and closed won opportunities.

Plus you can prove your marketing ROI, and eliminate ads that don’t convert to revenue.

 

View the CloudAmp Campaign Tracker Demo Video:

 

So what is the Campaign Tracker?

It is both an app on the Salesforce AppExchange that runs 100% inside of your Salesforce account as a plugin, plus a script that runs on your web site. The script tracks where visitors came from, and adds that data to your form submissions that create Leads in Salesforce.

We have a 30 day trial, and provide both email and phone support to make sure you get up and running.

 

 

Once the Campaign Tracker script is live on your web site, and your forms are submitting tracking data, you’ll start to see new data in your leads coming in.

You can see both their first visit to your site, also known as First Touch, and if they came back to your site multiple times, the last visit before they submitted a form as well.

See the Campaigns, keywords, Google and Bing ad click IDs, and other utm campaign parameter tags that you set in your advertising URLs.

And if the lead did not click on an ad, you’ll get information on the Referring site or Organic information from search engines.

 

 

All of this information is right in your Salesforce Leads, and transfers over to the Contact and Opportunity when you convert a lead. So you can see the original source when the deal is closed.

This can be very helpful to you in focusing advertising budget on creating leads that convert to actual sales. And you can get the data you need to cut ads or keywords that produce a lot of inquiries, but no actual revenue.

 

 

In addition, the Campaign Tracker’s visitor sessions feature shows you what pages on your web site a lead visited, as well as the timing and duration of each visit if they came back multiple times.

This can be useful to your marketing and sales teams, to understand what products or content a lead was interested in, as well as the path they took through your web site.

 

 

So why choose the Campaign Tracker?

There are other lead source tracking apps out there, but none of them have the exclusive focus on Salesforce that CloudAmp does.

This means the Campaign Tracker passed Salesforce’s rigorous security review process, and is periodically re-checked for your peace of mind.

Your data is also kept private, as CloudAmp does not have any servers of our own — the app only lives in Salesforce. So your lead data goes directly from your web site to your Salesforce org. It is not stored anywhere else.

Finally, CloudAmp is 100% focused on Salesforce, and has been exclusively since 2012. We are Salesforce experts, and are here to make sure you are successful with Salesforce marketing attribution.

We do one thing, we do it well, and we will provide as much assistance as needed to make sure you get the data required to be successful.

 

 

So if you want to have more data about your Leads in Salesforce, including full source, campaign information and page view data to improve your marketing, contact us today, or sign up for our no obligation 30 day trial by clicking the “Get it Now” button on the Salesforce AppExchange.

 

 

 

CloudAmp Campaign Tracker 3.5 Release


CloudAmp’s Campaign Tracker version 3.5 is now available on the Salesforce AppExchange. This new version contains a number of new features and improvements to help you improve your lead generation and optimize your online advertising spend.

The 3.5 release is now available as a free update to existing CloudAmp customers, or as a free 30 day trial to any Salesforce customer. If you want to have more data about your Leads in Salesforce, including full source attribution and page view data to prove ROI and improve your marketing, contact us for more information today.

 

utm_id Capture

The Campaign Tracker now captures Campaign IDs, using the recently added Google Analytics campaign parameter utm_id. This parameter can be used in your URLs to identify a specific campaign or promotion, and will now be captured into your leads and contacts using the Campaign Tracker app. 

The utm_id is a required key for GA4 data import. This can be useful if you want to import non-Google advertising data, such as ad network cost, click, and impression data. By using the utm_id as the key, you can import data to Google Analytics and combine cost data from external sources with session data in Google Analytics.

 

To import cost data, the following data dimensions are required:

  • Campaign ID (utm_id)
  • Source (utm_source)
  • Medium (utm_medium)
  • Campaign name (utm_campaign)
  • Date (ISO 8601: YYYY-MM-DD)


At least one of the following metrics is required:

  • Clicks (daily value) (optional)
  • Cost (daily value in the format 0,000.00) (optional, but expected)
  • Impressions (daily value) (optional)

 

The Campaign Tracker will now capture those Campaign ID (bing_001, facebook_42, etc.) from incoming links to your website from advertising, email newsletters, or social media. 

This means on the Salesforce side you can now use the Campaign ID to automatically associate leads with Salesforce campaigns using a flow.

You also now have a unique identifier that can be used to import data into Google Analytics. Beyond cost data you can create custom dimensions in GA4 for aspects of leads, converted leads, or opportunities you wish to track (for information on a different type of connection, please see our guide to connecting Salesforce and Google Ads via the Google Click ID (aka Gclid, also captured by the CloudAmp Campaign Tracker.)

 

utm_id and Msclk capture into Salesforce

 

Microsoft Click ID (MSCLKID) Capture

The CloudAmp Campaign Tracker now captures the Microsoft Click ID, and stores it in the same field as the more familiar Gclid (Google Click ID). So if you have Microsoft autotagging enabled for your Microsoft Ads / Bing advertising, this unique click ID parameter Msclkid will be added to your landing page URL, and captured into the Lead in Salesforce.

This ensures you have full conversion tracking, tying your Salesforce lead to the Bing Ad click ID.

 

To enable auto-tagging of Microsoft Click ID (MSCLKID):

  1. Select All campaigns > Settings > Account level options.
  2. Check the Add Microsoft Click ID (MSCLKID) to URLs to allow conversion tracking checkbox.
  3. Select Save.

 

On the CloudAmp side, just make sure you have updated to version 3.5 to capture the Msclkid tracking parameter.

 

Opportunity Keywords & Ad IDs

In the latest Campaign Tracker, we’ve made it easier to report on Keywords and Ads that resulted in Opportunities. Now when you convert a lead, in addition to the resulting converted Lead / Contact being related to the Opportunity, the Ad keyword and ID are copied to new fields on the Opportunity.

Based on feedback from you, our customers, many people wanted to see advertising information directly on the Opportunity, rather than by relationship to the Contact who clicked on the ad.

This is designed to make reporting easier — you can now run Opportunity-only reports, and see keywords in your pipeline review.  It also offers a convenient way to export Opportunities with Ad IDs to CSV for import into other ad tracking and analytics systems.

 

 

 

Improvements & Bug Fixes

Tracking Script

The javascript tracking code you place on your website has been completely modernized and retested for performance and security improvements. 

 

Visitor Sessions Permissions

Fixed an issue that caused errors copying visitor sessions to the contact, when certain user profiles converted leads.

 

Learn more about CloudAmp

Not yet a CloudAmp customer? If you want to have more data about your Leads in Salesforce, including full source attribution and page view data to prove ROI and improve your marketing, contact us for more information today.